Last night we received a contract from Google. It is running on one of our own servers, in a European datacenter. Tuesday (afternoon) 19 June 2018, by Ton Roosendaal Just while writing this, the video thumbnails appeared to be back! They don’t play yet. According to the new Youtube contact our channel then would be back in a few hours. Until yesterday they thought there was a technical error.Īfter reviewing the new terms and conditions (which basically is to accept the subscription system, I decided to accept that. They didn’t know that not accepting ‘terms and conditions’ could be causing this. Similar happened for Andrew Price’s video last year, which (according to our new contact) was because of a trademark dispute but that was never made explicit to us.Īll support desk people we contacted (since December last year) couldn’t find out what was wrong. (Image: after logging in to the Foundation account, the menu “Switch Accounts” – shows the option to login as “Content Manager”).īecause of not accepting the new terms, the wrong error message was to put all videos on “Not available in your country” mode, which usually signals that there is a copyright issue. To make us even more confused, yesterday the system generated the wrong agreement to be signed. The channel was also set to monatization mode which has no option to reset it. The bad UI was that the ‘please accept the new terms’ button was only visible if you go the new Youtube “Content Manager” account, which I was not aware of and which is not active when you login to Youtube using the Foundation account to manage videos. Coincidentally our channel was set to allow monetization. They updated terms and conditions for it and need to get monetized channel owners to approve that. This subscription system will allow users to stream music and enjoy Youtube ad-free. The coincidence is that Youtube is rolling out their subscription system in Europe (and Netherlands). As we understand it now it’s a mix of coincidences, bad UIs, wrong error messages, ignorant support desks and our non-standard decision to not monetize a popular Youtube channel. Last night the Youtube Support team contacted Francesco Siddi by phone. Wednesday 10.30h, June 20 2018, by Ton Roosendaal Wednesday 17h, June 20 2018, by Ton Roosendaal Last night all videos came back (except the one from Andrew Price, which still is blocked in USA).Īccording to another person in Youtube we now *do* have to sign the other agreement as well.
0 kommentar(er)
